Four Simple Questions

Four Simple Questions

We are constantly challenged to do better, to be more productive, more profitable, have better team relationships, to introduce new technology, market more effectively and the list goes on and on.
 With it can come feelings of anxiety, frustration and overwhelm. How can we simplify this so that we know we are in control and the practice isn’t in control of us? A great place to start is to ask four really great questions: What do we need to do more of? Let’s examine everything we are currently doing and decide whether or not it is really working well. If it is, can we do more of it? Are there similar activities that we could add more emphasis to in order to get a better outcome. For example, when we enroll treatment well, was there an activity, a specific way of presenting, or specific verbiage that produced a great outcome? As a specialist, was there some activity we completed that increased our referrals? Such as consistent communication with referring doctors, care calls to patients in the evening. Is it possible to repeat that on a regular basis to get better results more consistently? What do we need to do less of? As we were examining everything we are currently doing – what activities did we identify that are regarded as unnecessary and at the same time, do they need to be done in detail or as frequently? Can we do less of them? Are we duplicating any tasks or procedures? Are some things a waste of time and not effective? What do we need to start doing? Think of...

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